FAQ

Frequently Asked Questions

1. Are your rugs handmade?

Yes! All rugs sold by Cooperative Adrar are 100% handmade by skilled artisans in Morocco using traditional weaving techniques.

2. Do colors vary between rugs?

Yes. Because our rugs are dyed naturally and woven by hand, colors and patterns may vary slightly from one rug to another. This makes each piece unique.

3. What sizes do your rugs come in?

We offer a variety of standard sizes. Please check the product page for exact dimensions. Custom sizes may also be available upon request.

4. Can I return or exchange a rug?

All sales are final. We do not accept returns, exchanges, or cancellations. Please review product details carefully before purchasing.

5. How long does shipping take?

Orders are shipped from Morocco within 3–5 business days. Delivery typically takes 7–15 business days depending on your location. Tracking information will be provided once shipped.

6. Do you ship internationally?

Yes! We ship worldwide. Please note that international customers are responsible for any customs duties or taxes.

7. How can I contact you?

If you have questions before or after your order, you can contact us via:

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